In my research, I try to understand and help organizations and professionals to unlock their historical chains that prevent them from moving towards their goals. In particular, I study how organizations unlearn their outmoded experiences, discontinue their obsolete information systems, learn and unlearn from their failures and incidents, and renovate their established business models to be able to tap the opportunities of new technologies such as big-data analytics.
MY ACTIVE RESEARCH PROJECTS
HOW DO ARTIFICIALLY (!) INTELLIGENT SYSTEMS IMPACT KNOWLEDGE WORK
Beyond the hype, the recent technologies, especially the learning algorithms, are about to transform the work that has been exclusive to the human experts. With my colleagues, we study the impact of these technologies on one of the most crucial domains of knowledge work: medical diagnosis. We see there are many changes underneath, which will soon make major transformations in the way medical expertise is developed and used. See more about our research projects and publications here.
DEVELOPING EXPERTISE AND PROFESSIONAL CAREER IN DIGITAL AGE
It seems that for the first time in history, human experts are facing situations in which their expertise and knowledge is changing at a very high pace, sometimes faster than their learning pace! At the same time, various technological and social changes have turned established professions and careers into dynamic constellations of skills and knowledge. How can professionals effectively develop and sustain their expertise during their career? I study this topic in various domains such as medical practice, technological professions, and other knowledge-intensive domains.
LEARNING AND UNLEARNING, THE TWO SIDES OF THE SAME COIN!
To keep your house clean and neat, you need to buy new stuff, but you also need to get rid of redundant, ineffective ones! Putting this metaphor into organizations and professional work, we can argue that effective development and change requires both learning new ideas, practices, and systems, but also unlearning outdated ideas, ineffective practices, and obsolete systems. I study how organizations and human actors unlearn their ineffective, obsolete legacy, especially when they are attached to them practically, politically, cognitively and emotionally.